for investment coins and bars made in several ways. We offer you: a direct bank
transfer to the account InvestUnion OÜ, PayPal, Perfect Money, PayEer,
MasterCard and Visa. In the event you will find all the details of our bank
account. Payment is possible in EUR, USD and RUB (at payment to the account of
the conversion takes place in the Bank EUR). Also please note that virtually
all payment systems and banks charge a fixed percentage of the financial
transactions. Rates You can update the official resources of these payment
systems and banks.
How is the delivery?
information on shipping can be found on our website. If you have any questions,
please contact customer service via e-mail or telefonu.Po delivery in Russia in
more detail, you can check with our partner in Russia - http://www.gscoins.ru.
Will the VAT charged on my purchase?
coins and ingots are traded without VAT. On the silver coins purchased in
Estonia, VAT is also not added. On the non-investment coins (commemorative and
collectable) VAT is included.
What activities take place after I placed the order?
receive an invoice for payment and delivery of goods. Please pay in the day, as
we expect you to pay no later than 48 hours. This is due to fluctuations in the
market value of the precious metal on londoskoy Exchange. me after receipt of
payment Company InvestUnion OÜ carries out the shipment of goods to the address
you specify. All orders are confirmed by e-mail.
What storage conditions are you suggesting?
Up to the
moment of sending to your address we will offer a safe place your order in the
deposit box in Tallinn Business Bank. Also we offer a service of storage of
your order in a cell bank for a specified time period. The cost of storage -
0.1% of the value of goods per month.
What is the sales process?
process is organized in accordance with the "Law on combating money
laundering FINANCING OF TERRORISM»
(https://www.riigiteataja.ee/akt/108072011030?leiaKehtiv), the responsibility
of the client, both physical and legal entity, is to provide identifying
information about yourself to transactions for a total amount in euro on the
date of the transaction is equivalent to 15 000 euros and above, and the
responsibility of the seller is to use measures of scrutiny in the simplified
or enhanced procedure.
What are your working hours?
place orders through our website 24 hours a day, 7 days a week. Our Customer
Service Department is open Monday through Friday from 9 am to 5 pm. Order via
phone we duplicate order for your e-mail, which will be sent to all the
necessary information to complete the order.
Can I buy or pick up your purchase in the office in
can get the goods at our office in Tallinn by appointment.
International delivery is available?
deliver worldwide. To do this, you must specify the exact address and we will
calculate the shipping cost.
What happens if I decide to cancel your order?
place an order online, you agree to pay for the items you selected in the
current market prices, which are updated every 5 minutes. It is, in fact,
signed the contract. Cancellation costs for the customer 5% of the amount it
had already paid. If you place an order and do not pay, you may be blocked from
placing further orders on our site.
What is your refund policy?
We do not
accept the item back, but nevertheless, we are able to buy it, with the result
that customers can resell the item to us at least 99.5% of the market spot
You are buying bullion?
all kinds of bullion bars and coins, and offer very competitive prices. Please
contact us if you are interested in selling your bullion.
Can someone else pay my name?
possible that someone pays on your behalf, but in this case, please note that
should be your name and order number in the payment details.
I designed the ordered, but not received confirmation?
should receive an invoice (invoice) by email. Please check your spam filter to
ensure that our messages to you. If you still have not received confirmation,
please let us know by e-mail or call.
Why Online prices fluctuate?
coins and bars are sold with a very small margin. Our pricing system is
"tied" to the price of the precious metal on the London Stock
Exchange in real time. Therefore, the prices on the site are changing at
intervals of 5 minutes, which allows our customers to "catch" a
better price. The current stock price, you can see on the right side of the
informer above under "Category" . Also, in addition, a variety of
useful information you can see on our charts in the "General quotes."